"When written in Chinese, the word for crisis is composed of two characters.  One means danger.  And the other opportunity."  ~John F. Kennedy


The Center provides 24-hr emergency response via telephone throughout our 13 county service area. Evening and night-time calls are answered by clinical staff on a call rotation.

Emergency contact may be made by calling either your local Center for Mental Health number or by calling 1-888-718-2100.

Daytime emergencies will be seen on a walk-in basis. In Great Falls and Helena, on-call staff reserve appointment times during the day to accommodate walk-in clients. For more urgent emergency service, individuals can best gain access to Center psychiatric resources by going to the local hospital emergency room.

Crisis Intervention Team (CIT)

The Crisis Intervention Team program is a community effort joining law enforcement, hospitals, mental health professionals, and the community together for common goals of safety, understanding, and service to the mentally ill and their families. 


Crisis Response Team (CRT)

CRT team evaluates individuals within the county that meet criteria of danger to self, danger to others, or inability to care for selves.  The CRT works 72-hr shifts evaluating these crisis oriented situations within community settings, at the Emergency room, at the Detention Center, and/or providing expert testimony in court.  All CRT's are extremely dedicated to providing the utmost care to individuals in a state of crisis under the least restrictive care possible.

Crisis Stabilization Facility

A non-secure (unlocked) short-term voluntary program designed to assist adults who are experiencing increased symptoms of mental illness and do not meet the criteria for inpatient psychiatric care. The program is also designed to meet the needs of adults who have co-occurring (chemical use and mental health) treatment needs. Individual and group services based upon a psycho-social rehabilitation model are provided in order to allow individuals to return home as soon as possible.

Emergency Services

Unscheduled mental health service to a person experiencing an emotional crisis that requires immediate intervention is available region-wide on a 24-hr basis. After-hours emergency calls to our rural offices are responded to by Center staff in that community or directed to the nearest available professional.

For more information about suicide prevention resources, please check our FAQ page.  If there is imminent danger, please call 911 or proceed to your local emergency room.

Peer Support

Peers are people with a diagnosis who work for the Center because they are specially trained to help people in a mental health crisis.  Peers work one-on-one and also facilitate groups such as WRAP classes.  Need peer support?  Call their Warmline 406.727.0425.